How to Fix Bet365 Not Working: Troubleshooting Guide

If you are encountering issues with the Bet365 app not working, it can be frustrating. However, there are several troubleshooting steps you can take to resolve the issue and get back to enjoying your betting experience.

Check Your Internet Connection

The first step is to ensure that your internet connection is stable. A poor or unstable internet connection can cause the app to malfunction. Check if you have a suitable Wi-Fi connection or a strong mobile data signal. Sometimes, network issues can hinder the app’s performance.

Clear App Cache and Storage

Clearing the app’s cache and storage can help resolve issues caused by corrupted files or temporary data. Here’s how you can do it:

  1. Go to your device settings.
  2. Find the Bet365 app under “App Info” or “Application Manager.”
  3. Tap on “Storage” and then clear the cache and storage.

Update the App

Ensuring that you are running the latest version of the app is crucial. Open the app store on your device, search for the Bet365 app, and check if there is an update available. If an update is available, install it to ensure you are running the latest version of the app.

Reinstall the App

If the above steps do not resolve the issue, you can try uninstalling the app and then reinstalling it from the app store. This can help fix any underlying issues with the app’s installation.

Contact Customer Support

If you have tried the above steps and are still experiencing issues, it’s advisable to reach out to Bet365’s customer support. They have a dedicated technical support team that can assist you in troubleshooting any persistent issues you may be facing.

Additional Tips from Users

Some users have reported that restarting the app or the device itself can sometimes resolve the issue. Additionally, checking for any temporary operational issues with the app can also be helpful.


Encountering issues with the Bet365 app not working can be frustrating, but with the right troubleshooting steps, you can resolve the issue and get back to enjoying your betting experience.

By checking your internet connection, clearing app cache and storage, updating the app, and reaching out to customer support if needed, you can ensure a smooth and enjoyable betting experience on the Bet365 app.

Remember, staying updated with the latest app versions and seeking assistance when needed are key to resolving any technical issues you may encounter.

Leave a Comment